An indispensable consumer's handbook provides clear, reliable, and workable solutions on how to deal with a wide range of problem situations without sacrificing vast amounts of time, energy, and money, from dealing with a dishonest mechanic or real-estateAn indispensable consumer's handbook provides clear, reliable, and workable solutions on how to deal with a wide range of problem situations without sacrificing vast amounts of time, energy, and money, from dealing with a dishonest mechanic or real-estate broker to protecting oneself from the IRS. broker to protecting oneself from the IRS.